Sources

 

Sensing customer’s emotions

The Roles of Emotion in Consumer Research - http://www.cob.unt.edu/slides/Paswan/emotion.pdf

What are emotions? And how can they be measured? - http://www.scribd.com/doc/29365841/Scherer-2005-What-Are-Emotions-and-How-Can-They-Be-Measured

Mood States and Consumer Behavior: A Critical Review - http://ideas.repec.org/a/ucp/jconrs/v12y1985i3p281-300.html

Emotion Detection Emotico - http://www.psshelp.com/solutions/emotion-detection-call-centre/

Author's analysis  


Mobile apps - catalyst of entrepreneurship in Japan


Global University Entrepreneurial Spirit Students’ Survey, (GUESSS 2011), Country Report, Japan - http://www.guesssurvey.org/PDF/2011/Japan-Report_GUESSS.pdf

Author's analysis 


Country of the rising global mobile services




Profits 2011

Line
Plans and strategy - http://line.naver.jp/en/

Author's analysis

 

Harvesting innovation

Author's analysis

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